| Sample Projects |
|
Here are a few brief descriptions of past and current projects. If you would like to hear more about the problems we helped solve or the approaches we took, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Learning Community Focuses on Constructive ConflictWorkLore aids a global professional firm in designing and launching an online learning network to support graduates of their conflict management program. Over 2.5 years, the network has been a vehicle for sharing and clarifying best practices and developing new tools to improve project collaboration. "Opportunity Scan" Uncovers Strategic Leverage PointsJob shadowing, group activities, and relationship-mapping highlight opportunities to improve a geographically-dispersed business by freeing up middle managers’ time for developing front-line staff. The study also reinforces emerging interest in rethinking the customer experience. Consultants Improve Service Levels by Saying NoLearning consultants for a training firm discover that saying yes to administrative tasks is the central barrier to successful execution of their client service plans and loyal repeat customers. They learn to say a positive No, improving service and reliability and reducing their own stress. HR Team Overcomes Field/Home Office TensionWorkLore assists a field HR learning community who initiate a joint task force with their home office counterparts. Through a peer-interview process they discover that they have become "accidental adversaries", and enact 2-3 changes that address the rout causes by allowing them to work smarter. |
Who's Your Secret Tribe?
Who really "gets" what you are up to professionally? Do you get enough support from allies?



“You know, something big shifted for me after that session last month,” said a friend over dinner. She is a manager who has recently gone through four rounds of layoffs and is struggling with the increased workload, conflict on her team and a boss uninterested in the day-to-day challenges. “Things are still tough, but I have a bigger perspective, so I can see and use the freedoms I do have. I’ve altered my approach, which is leading to better interactions with my boss and less pressure to take home. And it all really stemmed from that two-hour session!” 