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Here are a few brief descriptions of past and current projects. If you would like to hear more about the problems we helped solve or the approaches we took, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Learning Community Focuses on Constructive ConflictWorkLore aids a global professional firm in designing and launching an online learning network to support graduates of their conflict management program. Over 2.5 years, the network has been a vehicle for sharing and clarifying best practices and developing new tools to improve project collaboration. "Opportunity Scan" Uncovers Strategic Leverage PointsJob shadowing, group activities, and relationship-mapping highlight opportunities to improve a geographically-dispersed business by freeing up middle managers’ time for developing front-line staff. The study also reinforces emerging interest in rethinking the customer experience. Consultants Improve Service Levels by Saying NoLearning consultants for a training firm discover that saying yes to administrative tasks is the central barrier to successful execution of their client service plans and loyal repeat customers. They learn to say a positive No, improving service and reliability and reducing their own stress. HR Team Overcomes Field/Home Office TensionWorkLore assists a field HR learning community who initiate a joint task force with their home office counterparts. Through a peer-interview process they discover that they have become "accidental adversaries", and enact 2-3 changes that address the rout causes by allowing them to work smarter. |
Twin Arts of Apology & Compromise
Learn more about the connection between effective apology and healthy compromise as Elizabeth Doty and John Kador team up for an insightful discussion.
A Conversation with Radio Host, Susan Davis...
Interview with Elizabeth Doty on Good Green Radio
Investor's Business Daily features The Compromise Trap! Follow us @elizdo.


