“You know, something big shifted for me after that session last month,” said a friend over dinner. She is a manager who has recently gone through four rounds of layoffs and is struggling with the increased workload, conflict on her team and a boss uninterested in the day-to-day challenges. “Things are still tough, but I have a bigger perspective, so I can see and use the freedoms I do have. I’ve altered my approach, which is leading to better interactions with my boss and less pressure to take home. And it all really stemmed from that two-hour session!” | Sample Projects |
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Here are a few brief descriptions of past and current projects. If you would like to hear more about the problems we helped solve or the approaches we took, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Learning Community Focuses on Constructive ConflictWorkLore aids a global professional firm in designing and launching an online learning network to support graduates of their conflict management program. Over 2.5 years, the network has been a vehicle for sharing and clarifying best practices and developing new tools to improve project collaboration. "Opportunity Scan" Uncovers Strategic Leverage PointsJob shadowing, group activities, and relationship-mapping highlight opportunities to improve a geographically-dispersed business by freeing up middle managers’ time for developing front-line staff. The study also reinforces emerging interest in rethinking the customer experience. Consultants Improve Service Levels by Saying NoLearning consultants for a training firm discover that saying yes to administrative tasks is the central barrier to successful execution of their client service plans and loyal repeat customers. They learn to say a positive No, improving service and reliability and reducing their own stress. HR Team Overcomes Field/Home Office TensionWorkLore assists a field HR learning community who initiate a joint task force with their home office counterparts. Through a peer-interview process they discover that they have become "accidental adversaries", and enact 2-3 changes that address the rout causes by allowing them to work smarter. |
Who's Your Secret Tribe?
Who really "gets" what you are up to professionally? Do you get enough support from allies?