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Human nature has a strong compassionate, cooperative base that needs to be  rediscovered. Elizabeth Doty’s systemic and realistic approach provides guidance on how we can make the world a better place for everyone, not just for ourselves.
— Napier Collyns, cofounder, Global Business Network

Interview with Elizabeth Doty

What Is An Upward Spiral?

 

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Spiral Staircase

“Yours is the voice that can help ignite the contagious upward spiral of confidence that our country desperately needs.”– Howard Schultz, CEO of Starbucks, Letter to America, Sept 2011

In September, Starbucks CEO Howard Schultz called business leaders and fellow citizens to help turn the tide of uncertainty that has such a grip on our country.  “We must be catalysts for change… waiting for Washington to act is not a plan of action,” he says. Next week, he will be honored as the Fortune Business Person of the Year.

Why is the CEO of a major public corporation asking everyday citizens to help shift the country’s cultural climate? And what does he mean by an “upward spiral”?

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Elizabeth Doty

Business storyteller in the trenches.

Elizabeth Doty is a consultant, coach, and facilitator specializing in how people participate in large organizations while staying true to themselves and being a positive force – however they define those.

Since earning her MBA from Harvard and joining a reengineering firm in 1991, she has both subscribed to the "official story" of business and lived through the contradictions and absurdities of everyday organizational life. Time in the trenches in a variety of industries, including 11 years in hospitality management, has allowed her to talk with over 400 people about the challenges, triumphs and dilemmas of doing work EDdoor06_180x258they are proud of.

In late 1993, she founded WorkLore, a consulting firm that uses story and systems thinking to help leaders resolve complex operational and leadership issues. Current and past clients include Risk Management Solutions, Camp, Dresser, McKee, Stanford University, Skillsoft, Hewlett Packard, Archstone-Smith, and CTB/McGraw-Hill.

Ms. Doty has presented at Systems Thinking in Action, the Business Ethics Network, and the Bay Area Society for Organizational Learning, and been published in the Pfeiffer HRM Annual and Strategy + Business magazine. From 2004-2006, she assisted Dr. William Ury in researching examples for his book, “The Power of A Positive No”.

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